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Issue with HTML Iframe

  • November 14, 2020
  • 2 replies
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Hello,

I would like to ask if is it possible to import an HTML Iframe into an email text block. I’ve tried doing it by inserting the Facebook Iframe to add the like button, but the problem is that it disappear when i click the preview mode and cancel itself. Can you please help me? Is it also possible to add the facebook group button? 

Thanks all.

Best answer by andrew.bialecki

Hey!

Most email clients don’t allow embedding iframes and other modern HTML features for security reasons or haven’t implemented support yet. Because they’re not supported well, we strip out <iframe> elements when you’re building an email so your recipients don’t get an email with less than what you expected.

It’s probably best to create a button and link out to the page you want, e.g. a Facebook group page. If you want to create more of a visual, you could take a screenshot of the webpage and then link the image to the live page.

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2 replies

andrew.bialecki
Klaviyo Employee
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  • Klaviyo Employee
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  • Answer
  • November 15, 2020

Hey!

Most email clients don’t allow embedding iframes and other modern HTML features for security reasons or haven’t implemented support yet. Because they’re not supported well, we strip out <iframe> elements when you’re building an email so your recipients don’t get an email with less than what you expected.

It’s probably best to create a button and link out to the page you want, e.g. a Facebook group page. If you want to create more of a visual, you could take a screenshot of the webpage and then link the image to the live page.


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  • Author
  • Contributor I
  • 1 reply
  • November 18, 2020

Really thanks for the answer, very useful.