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Klaviyo subscribed addresses not showing

  • November 25, 2020
  • 1 reply
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Hello!

I am using hypervisual page builder with klaviyo and got this message:

 

Now, this is all amazing but I can’t for the life of me find that address in my klaviyo at all. I’ve searched literally EVERYWHERE. It is sending to somewhere called a “preview list” in my settings so I go there: 

 

 

But when I look in that “Preview List” in Klaviyo, I can’t find any address at all 

 

 

So what can I do with this? Also, why is Klaviyo so complicated xD?? 

Best answer by k.mcevoy

Hello @frojdstockholm

 

Thanks so much for reaching out!

Every form you make within Klaviyo is connected to a specific list. You can see which list your Klaviyo form is submitting profiles to by navigating to your signup forms. On the overview page of all your forms, you will see a column that specifies the associated list for each form.

 

Additionally, you can always search for a contact’s email address in the account wide search bar in the upper left hand corner of your Klaviyo dashboard: 

 

Once you find the contact you are looking for you can then see the lists and segments that contact is a member of. More information on that here. Looking at the sign up form in question I believe the contact you are searching for is within the “Newsletter” list. 

 

Let me know if this helps or if you have any further questions :) 

 

Kelsey 

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k.mcevoy
Klaviyo Employee
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  • Klaviyo Employee
  • 47 replies
  • Answer
  • November 25, 2020

Hello @frojdstockholm

 

Thanks so much for reaching out!

Every form you make within Klaviyo is connected to a specific list. You can see which list your Klaviyo form is submitting profiles to by navigating to your signup forms. On the overview page of all your forms, you will see a column that specifies the associated list for each form.

 

Additionally, you can always search for a contact’s email address in the account wide search bar in the upper left hand corner of your Klaviyo dashboard: 

 

Once you find the contact you are looking for you can then see the lists and segments that contact is a member of. More information on that here. Looking at the sign up form in question I believe the contact you are searching for is within the “Newsletter” list. 

 

Let me know if this helps or if you have any further questions :) 

 

Kelsey