Klaviyo won't let me use templates and save settings. I am sending the error message as an attachment. Can you help me please?
Sincerely
Balazs Ruman
Best answer by Taylor Tarpley
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Userlevel 7
+60
Hi there
Happy to help!
In my experience, whenever you get an error like this, the following are great troubleshooting procedures to fix this issue:
- Clear your cache/cookies
- Refresh the browser window
- Open your account again in an incognito browser
If you’re still experiencing an issue, a Klaviyo alum shared a more extensive troubleshooting list that you can use to solve this error message and get to work!
Thanks for participating in the Community!
-Taylor
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