Hey @rutholdfield, 

Are you by chance being forwarded the email or having the email display again when someone sends a reply to your email? If this is the case, this blog post from Litmus should shed some light into this occurence: https://www.litmus.com/blog/when-forwarded-emails-break/

Furthermore, @Mack999 actually had a similar post regarding this issue as well where @Alex92 was able to provide a workaround of rebuilding the header/logo block with a single Image block.

Let us know how this goes!

-David

HI @david.to 

Thanks for your help. So someone has to replied to my email and when I scroll down, I see our logo twice and then my original email that was sent due to the flow.

Do I therefore not need to worry and they will only have received the one logo?

Thanks again - sorry it’s taking me a while to get my head around Klaviyo.

Ruth

Hello @rutholdfield, 

Thanks for those details! In that case, no need to worry as the emails are your sending from your flows would still only contain one logo/header. 

This occurrence is due to your emails “threading” which acts just like when emails are forwarded. 

-David