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Hi,

We are looking to have different pickup instructions for 5 different product/service options delivered via the order confirmation page. 

 

For instance, pickup number one purchased: time, date, address

pickup number two purchased: time, date, address

 

 

What is the most efficient way of doing this via an order confirmation to make sure that after purchasing they receive one of five different emails with instructions via Klaviyo for Shopify? 

 

 

 

Hi there @ToteTaxi

 

Welcome to the Community! Happy to help! 

 

If you’re looking to have different instruction for 5 products in your order confirmation, I would recommend using Klaviyo for not only the template, but to send these emails, as you can create conditional splits in the Klaviyo order confirmation flow to check and see if the product purchased was one of these 5 and if it is, the customer will receive a customized email with different pickup instructions! 

 

Hope this helps! 

-Taylor 


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