Hi,
I have a problem of my product images not showing while designing an email.
They also don’t show once email is received, but I don’t see images while selecting the products to add in the email.
I didn’t update images recently.
For some products I see images, for some not.
Also, if I try to add best selling product - the selection is wrong.
![](https://uploads-us-west-2.insided.com/klaviyo-en/attachment/fe9e8b83-13da-447e-8878-52f0de88fdc8.png)
![](https://uploads-us-west-2.insided.com/klaviyo-en/attachment/b07050e2-0a74-45d0-af14-646b7ebf9b5c.png)
This is what they say from Shopify:
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I’ve looked into this with our internal team, and everything on our end is functioning as expected. It seems the issue may be related to Klaviyo, as they might not have synced properly with your store.
Anyone knows how to solve this?
I’m still starting out so I’m on a free subscription and can’t get to Klaviyo’s support…
Thank you!