Restore order confirmation email

Question

HelloI edited the confirmation email template by mistake, erasing the custom fields that get populated with the order summary and all the shipping and billing info.Is there a way to restore that? I previously copied and pasted the correct version (before I messed up) into shopify, so everything is still working as shopify is in charge of sending the correct template email, but I don't like the idea of not having the original klavyio template in case I need to edit it again in the future.How can I restore the original klavyio confirmation template? or restore a previous version of that template? Thank you

Dov · Accepted Answer

Hi @TheVAX00,Thanks for sharing this question with us.Yes, the default template can be accessed and re-createdby navigating to theEmail Templates tab >Create Template >Use classic editor. Near the top of the page, you will find theShopify Notification Templatestab. Here, you can access a number of pre-built Shopify notification templates including the order confirmation.

TheVAX00 · Answer

That’s great! Thank you very much.

Reply

Sign up

Use your Klaviyo credentials

Log in to the Community

Use your Klaviyo credentials

Scanning file for viruses.

This file cannot be downloaded