Hi there @MichaelKa, 

Thanks for sharing your question with us! 

While you can segment using Shopify coupons, there are limitations. For instance, you can only segment static coupons or a singular unique coupon code. However, I’d love to try to help you create a workaround to gather this information on this specific group of customers so you can up-sell accordingly. 

If each bundle has its own SKU, you could create segments to find users who have ordered 4 week SKU vs 8 week and so on. In this case you would have three segments trying to find uses who bought at least one SKU for each specific week bundle. An example of the segment conditions to find someone who purchased a 4 week bundle would be : What someone has/hasn’t done > Ordered Product > At least once (or whatever time frame you want) > over all time > where SKU equals > ____ OR  ____ (put in all SKUs for the 4 week bundles ).

Additionally, you could also  create a Shopify collection tag for each different time frame of bundle options, so three tags total, one for the 4 week bundles, one for 8 etc. and then segment off of this Shopify tag. One of our Community Champions gave an example of this to fellow user who asked a similar question below.

Thanks for participating in the Community. Hope this helps!

-Taylor

Hi @MichaelKa,

Great to have you here on the community.

Looking at your question you want to have a way to distinguish the people who've bought the bundles from the app.

My suggestions is to check which unique information is flowing into Klaviyo from an order and if it's enough to be able create a segment of it.

If it isn't then maybe check Shopify Flow and see if you can add tags to order or customer that just bought. https://apps.shopify.com/flow

Regards,

Omar Lovert // Polaris Growth // Klaviyo Master Platinum Partner

We help with e-commerce growth through CRO, Klaviyo and CVO