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Hello can someone please help me troubleshoot to figure out why I’m not receiving any test emails? It’s not in my spam either. 

Thank you

Hey @trishap612 

If you’re unable to send test emails, check the following:

  • Ensure your email address is verified in Klaviyo.
  • Check if your sending domain is authenticated properly.
  • Review email sending limits and your subscription status.
  • Try clearing browser cache or using a different browser.

I hope this helps and thank you for posting your question here in the community

Cheers

Arpit


Hello, 

How do I check if the sending domain is authenticated properly? this is what I see currently

I have 200 active profiles so I’m not at the limit yet. 

I used another browser and that did not work. 

 


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