I can see the text I added in the preview but not in the editor, is anyone else having this problem? This has only happened in the most recent update where they changed the location and design of every editing tool.
Here’s how it looks in the preview:
Here’s how it looks in the editor:
And it’s not just this section either, every section that has text is cut-off, and i cannot edit it. I can only view it in the preview. Please fix this mess
Hi
Thanks for sharing this issue with us, happy to help!
Do you mind sharing if you’re still experiencing this issue after exiting your klaviyo account and navigating back to the section?
To clarify, when you say ‘preview’ do you mean a preview test message sent to your email? If so, what inbox are you seeing the test email? Additionally, is the second image when you hit the in-app preview desktop/mobile view in the editor?
Thanks for sharing your question with us!
-Taylor
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