Hello @flannelizetheworld,

Loving the username!

I noticed from your screenshot that your image is fairly large, instead of using the Fill format for your image, have you tried using the Original Size option? Using the Fill option may cause some of the image to be cropped due to how large your image is. Here’s an explanation of all the various format options from the How to Set a Background Image for a Call to Action (new editor) Help Center article that may help:

 

In the Format section, choose between the following options: 

• Original size
  Your image will be displayed at its original size, and will not be constrained in any way
• Fit
  Your image will fit entirely within the section area, and may expose the background color underneath if it isn’t the exact size of the section area 
• Fill
  Your image will fill the section area completely, and part of the image may be cropped 
• Tile
  The image will repeat to fill the entire section area, and you can toggle the Tile size to choose the scale

As for your second point, that is an odd behavior! Similar to the old editor, I would just ensure you are dragging the desired block into the email Section rather than an area outside of it. But in testing, I had no issues adding a variety of elements to a section including text and button blocks. 

David

Hi @flannelizetheworld and @David To, 

I also have not been able to add more than one block onto a section! The only way it’s worked is if I leave the section from the original New Editor Template. 

I’ve also read those article and they don’t seem to have anything addressing this. 

For expanding your image, I have played around with the padding on the top/bottom of the text box or button in the section and it’ll expand to show your whole image. However, it forces the text box/button to be in the dead center of your section and doesn’t look good. I’d love to be able to move it freely or at least adjust the alignment to top, bottom, left, right. 

Fel

Hi @David To 

I'm having the same issue. When I add a new section it only adds at the very top, above the header or below the footer and the image doesn't fill the section when I choose the fill or original size option from the format box.

Thom

Hey @Thomaz Zanetic,

Are you sure the content between your header and footer aren’t already wrapped in a section? Because sections are designated groupings of content, if you already have a part of your email wrapped in a section, you wouldn’t be able to nest another section within it. 

If you haven’t already, I think taking a look at our Template Specialist, @Anna McCarthy’s recent tutorial posts on this subject to be really helpful - which I’ve included below:

Ultimately, it’s going to depend on how you manipulate the section and content within those sections to achieve the layout you want. You can always feel free to reach out to some of our helpful Klaviyo Partners who specialize in email designers for hands on assistance as well!

David

Hi @David To and @Anna McCarthy 

Thanks for sending that through. I played around a bit and in my opinion the whole new background image thing is very clunky, hopefully in the future the Klaviyo team will make it more intuitive, until them it's a hard pass to me :(

Cheers