Hi! I created a new welcome flow containing a unique coupon code generated by Klavyio. I’ve had a few customers enter this flow and see the unique coupon codes on their profiles but if I search these codes in Shopify, they do not show as existing. Does anyone have any insights as to why that is? I do see the unique codes in the Klaviyo coupon history report.
Best answer by david.to
As she has mentioned, although searching for a specific coupon code in Shopify would not return an existing code, searching for the coupon name and clicking the “View all codes” would allow you to see all the codes generated.
Hope this helps!