Unique coupon codes show as ''Preview'' when Tested

How the coupon is written before being Previewed

When previewed and sent as a test with recent events from a customer that triggered the Abandoned cart flow. The code is still not generated and appears as Preview

Hello Klaviyo community,

I am facing an issue with unique coupons. As you can see in the pictures above (an example of the abandoned cart), I have created a dynamic coupon for 10% off but No codes were generated. When I send the Email to test , it still shows as Preview.

Can you help with matter?

Ps: let me know if I should provide more details/screenshots for this problem to accurately find a solution.

Page 1 / 1

Hello @Hopesek

You don’t have any coupon available. See on the right side under Available/Total it shows 0/0.

Add some coupons and it will work.

Reply

Sign up

Use your Klaviyo credentials

Log in to the Community

Use your Klaviyo credentials

Scanning file for viruses.

This file cannot be downloaded