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Unique coupon codes show as ''Preview'' when Tested

  • 25 July 2024
  • 1 reply
  • 13 views
How the coupon is written before being Previewed 
When previewed and sent as a test with recent events from a customer that triggered the Abandoned cart flow. The code is still not generated and appears as Preview

Hello Klaviyo community,

I am facing an issue with unique coupons. As you can see in the pictures above (an example of the abandoned cart), I have created a dynamic coupon for 10% off but No codes were generated. When I send the Email to test , it still shows as Preview.

Can you help with matter?

Ps: let me know if I should provide more details/screenshots for this problem to accurately find a solution.

1 reply

M
Rank
Userlevel 5
Badge +26

Hello @Hopesek 

You don’t have any coupon available. See on the right side under Available/Total it shows 0/0.

Add some coupons and it will work.

https://www.maxbuzz.agency

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