Hi everyone,
We are facing this issue and we haven’t received any response from Klaviyo support yet. We hope that we can find a solution here.
The URL we added to email is as in the attached picture
![](https://uploads-us-west-2.insided.com/klaviyo-en/attachment/a70bae00-7e76-48f6-be90-0bef08333b59.png)
but the URL when we received is:
It looks like we have HTML encoded automatically.
We’d greatly appreciate if you have any solution for this.
Thanks and best regards,
Best answer by alex.hong
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