Why am I seeing an Error when retrieving email preview? | Klaviyo Community

When I try to preview the code I exported from klaviyo in shopify, it returns the error: "Error retrieving email preview".

I already tried a solution that is in the forum, but without success.

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SOLVED!

Hi @DeNieW,

Happy to hear your problem has been solved! Do you minds sharing more information on what didn’t work in the screenshot above and what the solution actually was that fixed your preview issue? It could be helpful to other Community members that might face this same situation in the future!

Thanks for participating in the Community!

-Taylor

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