When I try to preview the code I exported from klaviyo in shopify, it returns the error: "Error retrieving email preview".
![](https://uploads-us-west-2.insided.com/klaviyo-en/attachment/3601d0c5-ab96-4cd5-9b0f-0d53b0332322.png)
I already tried a solution that is in the forum, but without success.
![](https://uploads-us-west-2.insided.com/klaviyo-en/attachment/2d2b9c09-f037-4ada-934b-58faf8a0da36.png)
Best answer by DeNieW
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