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Why is the currency in Email showing up differently than the currency on my site?

  • 8 December 2020
  • 2 replies
  • 109 views

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When someone get the abandoned cart email, the product price is with  dollars even if the customer currency is not dollars

for ex: order amount is Rs 4199.99

           In email amount shows  $4199.99

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Best answer by Manny Singh 8 December 2020, 04:57

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Hi, here’s how you can change the currency of your email template:

https://help.klaviyo.com/hc/en-us/articles/115001201231-Change-the-Currency-for-a-Specific-Template

 

Here’s how you can change it for your account:

https://help.klaviyo.com/hc/en-us/articles/115005061007-Change-the-Currency-for-Your-Account

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So which means i have to change this everytime

does this have any auto converter thing since i have people buy from several countries

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