Hi all -
We are currently using Yotpo for customer reviews for our Shopify site. While we are happy with the results, we wish that their triggers were more sophisticated. We can only use purchased date -- rather than fulfilled date -- for triggering the review sends. That makes it difficult in this world of supply chain issues, backorders, preorders, and of course many products in stock to send the review request at the right time.
I suspect the answer is no, but has anyone worked out a way to use Klaviyo to send the review request on behalf of Yotpo, while still having a good customer experience?
Thanks in advance for any insight!
Best answer by retentionView original