There is some problem with Klaviyo Abundant cart email flow. It is sending emails to customers who have already placed the order. This is quite concerning for me as customers are placing orders again in confusion and are also reaching out to us on support platform. It was working well few days back. What i am currently testing is that i am making a new flow from scratch and testing it if it is sending the emails again to placed orders customers or not. I have checked the sync and integration is working well. I received a notification on klaviyo that “Your WooCommerce integration's periodic sync has failed” However later it was working well and it shows checked marked in any flow i create. I cannot re-sync or integrate again right now from scratch as i have some missing orders and i have only klaviyo platform to check what product they ordered. Please suggest.
Best answer by David ToView original