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Abandoned browse not sending

  • December 13, 2024
  • 3 replies
  • 25 views

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I was testing my abandoned browse, my smart sending is set to 1 hour, I have received nothing else in that hour. I set the abandoned browse to 2 minutes just to test, In the preview it has captured me viewing the product, however the email has not sent

 

Best answer by talhahussain

  • Set Flow Conditions:

    • You can refine who gets the emails. For example, if you want to target only users who haven’t purchased the product they viewed, add a condition for people who haven’t placed an order after the view.
    • Click on the "Flow Filters" section to set any specific conditions.
  • Add an Email:

    • After the trigger, click the "+" to add an action and select "Send Email".
    • You can use a pre-built email template or design a custom one to remind users of the product they viewed. A good idea is to include dynamic product blocks, such as the Product Block in the email template, to show the exact product they viewed.
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3 replies

talhahussain
Problem Solver IV
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  • Problem Solver IV
  • 76 replies
  • December 13, 2024

You have to use segment in trigger instead of Matric. Also Check Klaviyo integrations and APIs. 

Thanks
for more consultancy mail to
talhahussain1100@gmail.com


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  • Author
  • Contributor I
  • 6 replies
  • December 13, 2024

How do I do that? I used the prebuilt flow for shopify, when I clone I only get these options, when I have created a list for ‘viewed product’

 


talhahussain
Problem Solver IV
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  • Problem Solver IV
  • 76 replies
  • Answer
  • December 13, 2024
  • Set Flow Conditions:

    • You can refine who gets the emails. For example, if you want to target only users who haven’t purchased the product they viewed, add a condition for people who haven’t placed an order after the view.
    • Click on the "Flow Filters" section to set any specific conditions.
  • Add an Email:

    • After the trigger, click the "+" to add an action and select "Send Email".
    • You can use a pre-built email template or design a custom one to remind users of the product they viewed. A good idea is to include dynamic product blocks, such as the Product Block in the email template, to show the exact product they viewed.