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Adding Klaviyo review link into an existing flow email

  • 29 February 2024
  • 1 reply
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Hello, 

I’m trying to find a way to insert a link to an item that a customer purchased to review the item. I have the Klaviyo review app installed on the shopify page. It would have to be a personalised link so that the customer comes straight to the product they bought rather than to my homepage. 

I have an existing follow up flow email which also includes instructions to use the product etc so i would like to add the review link into this email. 

Can this be done? I cannot find anything under the personalisation section of the email editor.

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Best answer by JessFosnough 29 February 2024, 18:56

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Hi @Lauraftk,

Yes, you should be able to do this. Here is an article about adding dynamic blocks/tables to flows. Note that the information is based on a trigger event that the customer initiated - in this case, they placed an order. If your current follow up flow is not based on the order placed, you might need to create a new flow to pull in the correct information.

How to build dynamic blocks in a flow email

If you have more questions after reading the article, I’ll try to help!

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