After Shopify integration subscribers not in selected list

  • 6 April 2023
  • 1 reply

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So I Integrated Shopify with Klaviyo.

I already had around 200 Subs on Shopify

When i intergraded it with Shopify the subscriber didn’t went into my selected list.

I can find my Subscriber under audience but they are not in the list.

Does anyone know why they didn’t went into my selected list.


Best answer by Brian Turcotte 6 April 2023, 22:54

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Hi @moritz!


If you selected the Klaviyo Newsletter list during the initial set-up, your subscribers should be added to it automatically. However, there may be instances where you need to add existing subscribers manually. In such cases, you can export the subscribers from Shopify into a file and then import that file into the Klaviyo list. For more details and instructions on the process, please refer to the following Help Center Articles:

Any new subscribers who sign up through a Shopify footer form or during checkout will be automatically added to the Newsletter list.


I hope this helps to clarify, and thanks for using the Community!

- Brian