I run a small store that only sells a few products, everything is managed in a Google Sheet and I'm hoping there is a way I can streamline upsells and shipping upgrades without the need of manual emails back and forth with the customer.
We sell one specific product that has a regular version and pro version, 80% of customers opt for the pro version (which is way better). I am hoping to email the customer post checkout IF the customer purchases the regular version via Klaviyo encouraging the customer to upgrade and to simply pay the upgrade fee (~$15). Another example of this is when a customer pays for standard shipping and then later wants to upgrade to express, it would be so much easier if I could send them a link (via Klaviyo, not via Shopify as I'm aware this is possible) and they could pay the difference and their existing order ID will be updated.
tl:dr: Can I send a specific link to the customer automatically that will allow them to purchase an additional product that will automatically update their existing order ID?
Best answer by Taylor TarpleyView original