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Back in stock showing up where it shouldn't

  • 12 June 2023
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I have the back in stock flow all set up- but it is showing up on all of my Print on Demand items that have inventory.  How can this be fixed?

 

 

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Best answer by Brian Turcotte 13 June 2023, 22:00

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 Hi @modernmedievalpress!

I understand that many print-on-demand operations use a third-party service that’s integrated with an e-commerce platform like Shopify. If you don’t mind me asking, are you using one of these plugins, such as Printify or Prinftul?

 

Since Klaviyo only integrates directly with the e-commerece platform, can you confirm that the stock value is >0 in Shopify, as well as the third-party service? If there is only stock in the third-party plugin, Klaviyo won’t be able to read that, which would explain your current circumstance.

 

In the meantime, I would suggest reading through the following Community threads and Help Center articles:

 

I hope this helps to get you started, and thanks for using the Community!

- Brian

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