I’m working with a client who uses WordPress for their CMS with WooCommerce, I want to retrieve the Klaviyo snippet for web tracking using Google Tag Manager.
I heard that Klaviyo.js is automatically installed when the Klaviyo plugin is installed and integrated with WooCommerce.
It says in the Integrations tab in Klaviyo that WooCommerce is Enabled. It also says in the Klaviyo plugin settings within the WordPress dashboard that “Your Klaviyo + WooCommerce integration is connected!”
However, when I click on the Account Dropdown in Klaviyo and select Setup Web Tracking, I get taken to a page that is for installing the Klaviyo WordPress Plugin. Since the Klaviyo plugin is already installed, I ignore the Step 1, but when I enter the URL of the WooCommerce store in Step 2 I receive the error message Script was not installed correctly.
Does anyone know what’s going on?