Hello, I recently integrated the klaviyo reviews app to our website and I love how it looks. However, in the review submission page clients can’t upload some images. I imagine it’s due to the size? I’ve tried uploading a 1,2 MB picture and it says it’s not valid. Then I tried with a 800kb size and it was accepted.
Is there a way to fix this? We are especially asking our clients to add photos to their reviews, and we haven’t received a single image yet. Most cellphones’ photo size is larger than 1MB these days. If they can’t upload a photo, chances are they’re not going to search for another one, they’re gonna close the window and not review at all.
Please help, we want to keep using klaviyo reviews!
