Dynamic images with 29Next

  • 27 July 2023
  • 1 reply

Userlevel 6
Badge +22

Hello wonderful Klaviyo community! I have a client who uses the store platform 29Next, and recently the abandoned cart dynamic images stopped populating.


When I look at the preview, there is no property for an image. This is the code that was used (prior to my starting with this client) to pull up the dynamic images, but they aren’t populating anymore.


{% if event.CheckoutURL|slice:"0:21" == "https://www.nanosocks" %}{{ item.ImageURL }}{% else %}{{ event.ImageURL }}{% endif %}


ny insight into how I could fix this would be wonderful. Thank you!


Best answer by Brian Turcotte 28 July 2023, 18:14

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1 reply

Userlevel 7
Badge +36

Hi @KatherineB!

Just to clarify, was this code working properly and then suddenly stopped working? Did they change anything in the theme or product files on their site?

The 29Next → Klaviyo integration was developed by 29Next, Not Klaviyo, so we don’t have much insight into how information is sent. Therefore, it would be probably be more efficient to reach out to their support for this matter, which I located here: