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Good afternoon,

I’m looking for some assistance/advice on making the Klaviyo Back in Stock Notification button visible on my Shopify store (www.angrypablo.cc).

We’re using the paid Mandolin Theme from Zendesk. 
 

The feature worked perfectly for a good period of time but after a standard theme update, the button stopped appearing on the product page. I’ve spoken with the theme developer who insists that the issue is not occurring from the theme and also with Klaviyo, that assured me that the code is working correctly and is an issue with our theme.

If anyone has any experience with this, help would be really appreciated.

Best wishes,
Felix

Hi @FelixEnglish

I see that support had confirmed in our system that there are no issues our side. With a custom theme, contact the developer one more time and point this guide or leverage our partner directory for assistance for this custom work. 

~Chloe


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