i’ve got my review flow set-up, all as instructed—but when I test the flow and click on one of the stars, it sends me to an error page. The current (and default) link address for the stars is: {{ event.review_link }}?rating=3 (the 3 changes depending on the star.)
Is this a bug? How do I have these stars point people to my review submission page?
In-Email Review Stars Issue
Best answer by retention
Hi
Can you paste the link/URL of the error page? Or copy/paste the source code section with the stars in your template?
One common issue I found is that the template code (those that are wrapped in brackets {{ }}) sometimes aren’t interpreted as code. Take a look and see if the URL you click on properly generates a link and does not show up in the URL as {{event.review_link}}?rating=3 - it should look something like:
reviews.klaviyo.com/r/abcdefg12345?rating=5
(Where abcdefg12345 … are random characters that I replaced to obsfucate a real review link)
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