Hi,
Do you know why when Klaviyo is tracking a views product some of the product properties are showing as None? The integration is with Shopify.
For example when looking on the activity feed if someone has views a product it will show as follows
Brand: None
Categories: “empty”
ImageURL: no-image
Name: None
ProductID: None
This of course is affecting my browse abandonment flow and sending my customers empty emails with no product images or name of the product.
Many thanks for your help
Gus