I have problems with the metrics from Shopware to Klaviyo at several customers. For example “placed order” and “started checkout” are piece less in Klaviyo than what is actually measured in the shop.
Does anyone have experience with Shopware 6 and Klaviyo and how to set up the metrics properly? Love to hear how you did this.
Hi
Just to clarify - are you saying that your Shopware site and your Klaviyo account show a different volume of orders, or the order prices are not aligned?
- Brian
Yes, correct. Shopware 6 webshop and Klaviyo account show different volume of activity/orders! For example, in Shopware we see more than 3k visitors per day but in Klaviyo there are only 200 active on site.
Hi
I have created a Support ticket on your behalf, as this appears to be an issue that is specific to your account.
- Brian
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.