I have just been told by Lightspeed that they will be integrating all users to one platform - X series so I need to know when Klaviyo is going to update their systems as I am collecting data on my POS and am still trying to work out how to manually load it to Klaviyo - not cool or practical as this system costs me so much more than Mailerlite that I was using and wastes my time by having to do so! I am not happy Klaviyo!

Hey @Angelene 

I am very sorry that you are having a hard time with your Lightspeed integration and feeling frustrated. I was able to see that you had a support ticket open on this same topic and that they confirmed the same thing that Lightspeed told you. Unfortunately I can not give you an estimated time for an update on the Lightspeed X integration. I am submitting this request to our product team for them to evaluate on your behalf. 

Thank you Stephen. Yes I have been speaking to support about this issue and they gave me no resolution. For now I have someone manually extracting the customer details to our VIP signup so that we don’t miss any customers. I am too busy and couldn’t work this out myself. It’s not acceptable that Klaviyo doesn’t support Lightspeed X data transfer automatically so I appreciate your help. Merry Christmas. 

Angelene

Are there any updates on this? We are manually integrating them currently.

We have a solution: https://www.sondersites.com/stores/klaviyo-lightspeed-retail-x-sync-tool

Sorry my site was down for anyone trying to find this solution, we are back now.