Invalid JSON: Invalid escape: /

  • 28 March 2023
  • 1 reply

  • Anonymous
  • 0 replies

hi there, I have an issue about the tracking placed order. The Klaviyo support send me this error but I don’t know what I have to do. I’m using woocommerce + elementor + cart flow. Is there someone can help me?




Best answer by stephen.trumble 29 March 2023, 18:50

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Userlevel 7
Badge +60

Hey @willab 

Thank you so much for joining the Klaviyo Community and congrats on your first post!

Usually a 200 status_code means a successful call, but the error indicates that there is an invalid json in line 1 column 760 of your sites code. You will need to speak with your developer to make sure this is resolved. If you don’t already have a developer to work with you can find one in the Klaviyo Agency Directory

Thank again for being part of the community!