Is there a way to Trigger an email when an order has been Delivered using Klaviyo for Big Commerce?

  • 24 January 2022
  • 1 reply

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Im looking to add an email to the post purchase flow for when the shipped order is delivered Is this possible in the Big Commerce Klaviyo ?



Best answer by retention 24 January 2022, 20:36

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@Bgood - Unfortunately, looking at the list of Events documented below, I don’t think there is a native Bigcommerce Klaviyo event for when an order is Delivered. 

It seems like the last Event in a normal order flow sent to Klaviyo is Fulfilled Order. 

If you’re open to using a third party app, and you are using one of their supported carriers, I highly recommend Aftership which has a native integration with Klaviyo here:

Aftership sends all carrier events to Klaviyo where you can trigger additional Flows and messages, including delays, in transit, and delivered notification.  

Hope that helps!