Hi everyone,

I’m having an issue with my Digital Order Review flow where the review request link isn’t displaying in the SMS. It works fine on my other regular Review Request flow though…

The custom value I’m using for this is {{event.review_link}}, but for some reason, the link doesn’t appear in the message preview (?)

The flow is triggered correctly when someone orders a digital product, but without the review link showing, there’s no way for recipients to click through and leave a review. I’m assuming that’s why it has no clicks as of writing.

Has anyone else encountered this issue or have any suggestions on how to resolve it?

Thanks in advance for any help!