Skip to main content

I want to integrate Klaviyo with default Magento 2.4, but I'm having trouble with the integration part. It appears to

error 1) In order to finish configuring this integration, please setup or log in to your third-party account. (And already possess a Klaviyo account).
error 2: Klaviyo cannot establish an OAuth Handshake connection with the Magento Server. Verify that /oauth/token/access and /oauth/token/request are both reachable.

Additionally, it should be noted that the integration status is showing as inactive. Could you please advise me on how to fix this?

Hi @parikshit_100!

Two initial questions for you:

  • Are you making sure to integrate with the https:// version of your site (as opposed to http://)?
  • If you plug your website into the following SSL checker, what grade do you get? https://www.ssllabs.com/ssltest/

 

These are common causes of these issues that are necessary to rule out before investigating further.

 

Best,

Brian


Reply