Klaviyo/Shopify Integration: suppressed contacts

Question

Hi! I need your help to solve a problem:
I've integrated Klaviyo and Shopify and all the contacts have automatically been imported in Klaviyo.

I don't need all of the contacts that I have in Shopify to be in Klaviyo but I want only specific profiles (with a Shopify tag). Since I want to set this automatically and I need that from now on all of the contacts with a specific tag to be imported, I can't import them manually.

I'm thinking of suppress the contacts that I don't need once they are in in Klaviyo and to it periodically. I've read that Klaviyo's pricing tiers doesn't count the suppressed contacts, so this shouldn't be a problem!

My doubt is: if I suppress a contact in Klaviyo what happen to the same contact in Shopify?

Thanks for your support!

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@Roberta you should be good with the profile in Shopify if you suppress in Klaviyo! You could also set up a segment to help you identify those you want to suppress quicker (if you haven’t done so already).

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chelsgrove · Accepted Answer

@Robertayou should be good with the profile in Shopify if you suppress in Klaviyo! You could also set up a segment to help you identify those you want to suppress quicker (if you haven’t done so already).

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