Hi,
I have been following numerous how-to’s on both Klaviyo and Octane about how to create a segment based on answers given on an Octane quiz. Klaviyo and Octane are both connected and I have entered the correct properties. For some reason, only a very small portion of emails are being added to the segment but when I download a .CSV file for profiles that fit this property, I can see there are a lot more people who match this property.
![](https://uploads-us-west-2.insided.com/klaviyo-en/attachment/f0c6c96c-a1b2-457b-b76c-aeb6383f146c.png)
What might I not be doing correctly to make sure everyone with this property is added to my segment. I have attached screenshots.
![](https://uploads-us-west-2.insided.com/klaviyo-en/attachment/5870c96f-69ba-4cf4-961a-a2674b031e18.png)