We are quite new and building… we have 47 email subscribers on Shopify, but only 12 are showing up in the newsletter on Klaviyo. We do not have double opt-in on at the moment (I know, we’ll turn it on, but let’s get things working first, after all, these are mostly friends and family at this point).
All other syncing is working just fine, and, again, we have some showing up. So, it’s only a few that are not. I’ve looked and none of the missing ones look different from the ones that show up. None are waiting for an opt-in confirmation, some have purchased, some have not, they are all coming up in Shopify as “agreed to receive email marketing”, some are older and some are new (there’s no pattern for time).
How do we get all of them to sync over?