Hello,
I have been using Klaviyo since November and everything has been smooth since initial setup.
However now my Place Order is not being recorded , although all other trackings are eg view product.
If a customer goes direct to the product and places an order, no activity is now recorder until the shipment tracking kicks in.
I recently connected to baselinker and think that may of disrupted something, but even now with baselinker turned off for orders it has not reversed.
Is there a fix for this?
Best answer by Brian Turcotte
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