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Product Review Import from Shopify Reviews

  • 14 March 2024
  • 4 replies
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Hi!

I imported a csv that has 22 reviews for a specific product in my shopify store, yet it only shows 6 in Klaviyo and on my website page.  I’ve re-imported the file, but it still only shows the original 6, so I’m not sure how to fix this nor verify if this is happening with other products as well? 

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Best answer by Brian Turcotte 25 April 2024, 17:05

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This is the product I’m referring to. You can see where shopify reviews app says 22 reviews, yet only 6 are showing

https://lillybellepaperie.com/products/printed-business-cards?variant=17228264996954

Userlevel 7
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Hi @lillybellepaperie!

When I click on the link I’m seeing 22 reviews. Were you able to resolve this issue?

 

Best,

Brian

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No, it’s only showing 6 reviews

 

Userlevel 7
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Hi @lillybellepaperie!

Are these reviews approved? And, what are you auto-approval settings?

 

- Brian

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