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Salesforce Sales Cloud integration

  • December 14, 2023
  • 3 replies
  • 178 views

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Hello, 

We’re looking to streamline our customer data. We’re using Salesforce Sales Cloud as our CRM. Previously, we used Mailchimp as our automation app, that synced all campaign data to leads or contacts in Salesforce. We’re looking for a similar solution for Klaviyo, where our sales team can access the activity feed, seen in Klaviyo in Salesforce and see campaign data and web activity. 

Is there anyone that found an integration, workaround or maybe used a CDP platform to create this soltuion? 

Thanks! 

Best answer by Brian Turcotte

Hi @sanderk!

Have you seen our Help Center article on the Klaviyo <> Salesforce Commerce Cloud integration? There’s a lot of info there about what kind of data is synced between the platforms.

 

Best,

Brian

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3 replies

Brian Turcotte
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  • Klaviyo Alum
  • 1393 replies
  • Answer
  • December 14, 2023

Hi @sanderk!

Have you seen our Help Center article on the Klaviyo <> Salesforce Commerce Cloud integration? There’s a lot of info there about what kind of data is synced between the platforms.

 

Best,

Brian


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  • Contributor I
  • 2 replies
  • March 15, 2024
Brian Turcotte wrote:

Hi @sanderk!

Have you seen our Help Center article on the Klaviyo <> Salesforce Commerce Cloud integration? There’s a lot of info there about what kind of data is synced between the platforms.

 

Best,

Brian

That doesn’t answer the question at all as that is about Salesforce Commerce Cloud, not Sales Cloud. I totally agree with @sanderk that it would be great to be able to see the activity timeline and campaigns data that is held in Klaviyo in the activity timeline within Salesforce Sales Cloud. To say that the question is answered is simply not true.

 

 @sanderk I am keen to know if you have found a working solution by now.


Andrus
Contributor II
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  • Contributor II
  • 4 replies
  • September 10, 2024

Hi @BBorseth - are you still looking for a solution to sync Klaviyo activities and campaign data to Salesforce Sales Cloud? 

We at Outfunnel are offering just that. Our Klaviyo-Salesforce integrations automatically records Klaviyo opens, clicks, unsubscribes, and bounces in Salesforce. And you can customize how email engagement is recorded in Salesforce - see here for more information.