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Sample data not pulling through

  • December 11, 2024
  • 1 reply
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Hi there, 

I used the sample data tool but when previewing one of my emails made from the prebuilt shopify abandoned flow the product isn’t pulling through. I am not sure what I am doing wrong, does sample data not work with the shopify emails? 

 

Best answer by talhahussain

The Sample Data Tool in Klaviyo is a simulation tool. It may not always work seamlessly with Shopify-specific flows (like abandoned cart), as these rely on live, dynamic data from Shopify.

Solution:

Instead of relying on the Sample Data Tool, test the flow with a real abandoned cart event. Add an item to a Shopify cart, abandon it, and trigger the flow to see if the data is pulled correctly.

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1 reply

talhahussain
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  • Problem Solver IV
  • 76 replies
  • Answer
  • December 11, 2024

The Sample Data Tool in Klaviyo is a simulation tool. It may not always work seamlessly with Shopify-specific flows (like abandoned cart), as these rely on live, dynamic data from Shopify.

Solution:

Instead of relying on the Sample Data Tool, test the flow with a real abandoned cart event. Add an item to a Shopify cart, abandon it, and trigger the flow to see if the data is pulled correctly.