Hi, I was checking my catalog because when I create emails, I never see new products from my site. When I checked the catalog, it hasn’t synced since Sept 2021. I just resynced which didn’t help the problem and its no troubleshooting info on this problem, which I don’t understand because this seems like a normal issue to come across and I see a lot of people have had similar issues.
I just need to know how to fix this? The few thing I came across said that my catalog (should) automatically sync from shopify… but thats not happening here.
I wish klaviyo had more detailed articles about setting up the catalogs, problems, and custom catalogs and data feed stuff.
Best answer by David ToView original