Greetings, i wondering why i get a error when i set the shopify variables in the klaviyo emial template?
Thanks in advance!
Best answer by Brian Turcotte
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Shopify Tags in Klaviyo
A
Userlevel 7
+37
Welcome to the community
You usually get this error when a tag variable or display logic is misconfigured in your email. Can you provide details of the tags you are using?
Regards
Andy
A
Hello and thanks for replay, the variables that i use are the following:
{{ order.createdAt }}
{{ order.discountCode }}
{{ shop.name }}
{{ order.customer.displayName }}
{% for lineItems_item in order.lineItems %}
- {{ lineItems_item.name }} x{{ lineItems_item.quantity }}
{% endfor %}
{{ order.currentSubtotalPriceSet.presentmentMoney.amount }}
Thanks in advance!
Userlevel 7
+37
Hi
I used these Klaviyo/Shopify tags and they work for me. As you are including placed order events, you’ll need to be using a placed order triggered flow:
{{ event.extra.processed_at }}
{{ event|lookup:'Discount Codes'|default:'' }}
{{ first_name|default:"" }} {{ last_name|default:"" }}
{{ organization.name }}
${{ event|lookup:'$value'|default:'' }}
For the order items requirement, are you wanting to list the products in the order? I would use a dynamic table for that. If you create a Klaviyo abandoned cart and save the table in that as universal content, you can add it easily to your place order flow.
Hope that helps
Andy
A
Hello again, i have the following workflow setup in the Shopify Flow app, when a shopify admin fulfilled an order then we check if the discount code used in the checkout field was for example “supersalon” or can be anything, if this is true then i want to send an email to the customer with this email. I mean the action i want to be the email send procees, i want to send the email using the klaviyo template BUT and here is the important and confusing part i want the email template to have the order details i have send above. The following image may help.
Thanks in advance for the help.
+1
So why don’t you use the placed holders for the order information you wish to send ?
Userlevel 7
+36
Hi
To add to the other wonderful responses here - the only way to accomplish this use case using the Shopify Flow w/ Klaviyo Connector is to use the track an event feature in the Klaviyo Connector, and then use that event in Klaviyo to trigger a Klaviyo flow.
You could also technically use the Klaviyo Connector to create a campaign, but for your use case it would be more appropriate to create an event and use that to trigger a Klaviyo flow.
Best,
Brian
A
Hello and thanks for reply, i want to send automatically emails to all the users in my customer list when they make an order using a specific discount code, but when i start to set the track an event feature is required to specify name and email for the user but as i said i want to send those email to multiple users.
Userlevel 7
+36
Hi
May I ask if you’ve considered using a Klaviyo flow for the entire use case instead? For example, you could use the Fulfilled Order metric to trigger the flow, and then you can add a trigger filter that specifies the discount code that was used:
This will cause the flow to be triggered only when the desired discount code is used in the order, eliminating the need to create extra steps in Shopify.
Best,
Brian
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