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Star Ratings not showing on product page

  • 12 November 2023
  • 2 replies
  • 124 views

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Hi there,

I’m using the theme “Taste” and have added Klaviyo reviews to our product pages. Both the Star Rating and the Feature Reviews section.

 

I have one test review in the account and when I’m in “Customise theme” the star rating comes through and so does the featured review; however when I go to my live site after I've published the changes there are no reviews.

 

I’ve checked all my settings and have checked multiple forums for help but no luck so far!

 

Thanks

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Best answer by Brian Turcotte 24 January 2024, 05:41

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Userlevel 7
Badge +36

Hi @tokioofficial!

I’m going to check on this with our Reviews team and I’ll update the thread ASAP!

Best,

Brian

Userlevel 7
Badge +36

Hi @tokioofficial!

My apologies for the delay here!

We have released new reviews customization abilities that will resolve this issue, here:

Best,

Brian

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