Solved

Track a profile after identify Javascript call

  • 3 February 2024
  • 2 replies
  • 32 views

Badge

Can you identify a user and have Klavio keep tracking the user as they continue navigating?

https://developers.klaviyo.com/en/docs/javascript_api

 

We have a custom newsletter signup, which performs an identify action on success.

klaviyo.push(['identify', {
// Change the line below to dynamically print the user's email.
'email' : '{{ email }}'
}]);

Following page navigations fail to track the profile, I only see the first ‘Active on site’

 

Thanks

Ryan

icon

Best answer by ryanhend 3 February 2024, 01:39

View original

2 replies

Badge

Ignore that, it’s working. It was just a bug in follow up pages.

Userlevel 7
Badge +36

Hi @ryanhend!

Thanks for sharing your solution with the Community!

- Brian

Reply