Our goal is to learn more about our customers and then use this data to better communicate with them and target them with our emails and digital marketing.  We don’t have access to their purchase data.

I plan on surveying our email list, offering incentives to answer, and then use that data to segment our emails and inform our marketing decisions.

After some research, I think the best might be to use Typeform. It’s critical that the software we use be user-friendly, offer some analysis capabilities and integrate seamlessly with Klaviyo.

Has anyone done this and has learnings to share? Any alternate suggestions of survey software or process?

Thank you.