I need the list of bounced emails with the bounce reason, the full list, every day at least once. I have 3,500 suppressed profiles (ATM) where I have to query a separate event search to find out the reason for the bounce. It is very slow. Your competitors have an API that can provide this very quickly in one query without pagination in just seconds. With Klaviyo, it takes an hour.
Very slow and ineffcient API
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Best answer by chloe.strange
While the bounced list is a concrete list representing the current state, I have no idea how this metrics list will evolve over time. Will it grow indefinitely?
It will likely grow as generally once an email bounces it will continue to bounce.
Another option is to create a segment with the following filters:
- person (cannot receive) (email marketing)
- because person (hard bounced) (anytime)
This will give you a count of all of the profiles that are currently hard bounced at a given point in time.
~Chloe
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