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Hey!

I am testing the Klaviyo web tracker on a site that requires a login. However, when I am logged in and adding the utm extension including the contact’s email in the URL it still doesn’t even log a “active on site” event.

The script is triggered (and placed in the code as required, before the body end tag).

Any suggestions as to why I am not getting any events logged?

Hi @questsquirrel!

 

I actually answered a very similar question recently, here:

 

I would recommend reviewing that thread, which lists several common reasons why an “active on site” event might not be occurring.

 

Best,

Brian

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